Websoft Solution Empowers Brentwood, CA to Get Ahead of Changing Regulations
As municipalities across the country rush to comply with the U.S. Environmental Protection Agency’s Lead and Copper Rule Revisions (LCRR) by October 16, 2024, the pressure is on to ensure every lead service line (LSL) is identified, inspected, and documented.
For James Wolfe, Water Operations Manager at The City of Brentwood, the task might have first appeared daunting, but with Websoft’s MobileMMS solution his team beat the deadline, exceeded expectations, and embraced a platform that makes their jobs much easier.
Getting Ahead of the Game
James and his team recognized early on that the clock was ticking. “We knew we had to get in front of the October deadline,” James explains. “Once we saw what Websoft’s MobileMMS platform could do, we were confident we could make it happen.”
The intuitive design of MobileMMS allowed James’ team to quickly adapt. “One 90-minute training session with distribution staff enabled us to hit the ground running,” James recalls. “The ease of use was a game-changer—Websoft made it simple for my team to take on the LSLI task.”
Empowering Field Teams with Cutting-Edge Technology
What set MobileMMS apart was its ability to handle the complexities of Brentwood’s water infrastructure. “We had poor data on what we were supposed to be inspecting,” James recalls. “Some areas had multiple units on one parcel. The question that kept coming up was, ‘What are we actually having to do here?’”
Websoft’s MobileMMS platform allowed the team to drill down to each individual service location. “The system makes it easy to report on inspections for every single unit,” James notes. “The software transformed a daunting, time-sensitive task into an easily manageable one.”
“One training session enabled us to hit the ground running.” —JAMES WOLFE, WATER OPERATIONS MANAGER AT THE CITY OF BRENTWOOD
During the initial MobileMMS demonstration, James and his team realized the full potential of the platform. “We had a fully functioning GIS map of our system with all parcels pre-loaded with a drill-down that represented regulation data—literally in a pop-up window for each unit,” James says.
This level of detail and user-friendly design translated a complicated EPA spreadsheet into an actionable field tool. “And that was just in the demo!” James adds.
Seamless Integration and Ongoing Success
Deployment was intentionally gradual, ensuring every field operator was fully comfortable with the platform before full-scale rollout. “By the time we hit full deployment, we had a minimum of four guys in the field all day doing LSLI, and they had complete confidence using the MobileMMS tool,” James explains.
The result? Nearly 5,000 inspections completed in less than five months.
The feedback from the field was overwhelmingly positive. “Ease of use was the number one response,” James says. “The experience opened the door to using MobileMMS for more applications, from backflow management to valve exercising. It makes my team’s daily tasks easier and much more efficient.”
Looking to the Future with Confidence
For James and his team, MobileMMS has become more than just a tool—it’s a platform that is transforming their operations. “We have a lot of confidence in Websoft, and we’re excited about having one platform to tackle so many different use cases and needs,” James says. “The standardization of control and record-keeping across divisions is a significant advantage, making it easier to keep operations running smoothly.”
At the end of the day for James, it’s all about supporting the team. “Websoft helps me take care of my guys in the field, providing them with a platform that makes their jobs easier,” he concludes. And that’s how The City of Brentwood has not only met the LSLI challenge, but is poised to continue leading the way in water operations.
With Websoft’s MobileMMS, the future of water management is not just about compliance—it’s about empowering teams with the tools they need to succeed.
Find out how MobileMMS can optimize your maintenance operations—schedule a Websoft demo today.
Коментарі